On March 29, Kyiv (Kiev) will play host to the first edition of ChatBot Conference UA, an international conference dedicated to chatbots. The event will bring together major local and foreign industry experts. Entrepreneurs, officials, investors and other professionals are also invited.
Live chat is claimed to increase conversion by 5-10 times. Chatbots, which are considered the main e-commerce trend in 2017, will replace applications and become a regular channel for interaction between companies and clients soon, believe the organizers of the conference.
While Google and Amazon are patenting drones and driverless car parcel delivery methods, companies in Ukraine have started budgeting the implementation of parcel sorting robots, development of mobile apps, tests of drones delivery, and replenishment of their electric autopark.
One major trend that has already made a breakthrough is a change made thanks to internet customers. Logistic firms now have to be omni-channeled to match each individual customer’s needs.
Earlier this month Nielsen released its “Connected Commerce Survey,” covering different aspects of online shopping throughout the world. More than 30,000 Internet users were polled in 63 countries throughout Europe — including Ukraine, — Asia-Pacific, Latin America, the Middle East/Africa and North America.
Globally, more than 93% of the respondents say they already have an online shopping experience. In Ukraine, where Internet penetration reaches no more than 43%, this index reaches 91%, which is twice as much as back in 2011.
On February 2, Station Berlin will host the second edition of E-Commerce Berlin Expo, one of the largest e-commerce events in the world. This year, the organizers expect 3,000 visitors and 90 exhibitors. These include the representatives of Deutsche Post, Rakuten Deutschland, Idealo, Semrush, Freshdesk, PrestaShop and Händlerbund.
Participation in the event is free of charge, but requires preliminary online registration. (The number of tickets available is limited, so hurry up 🙂 )
Nova Poshta, Ukraine’s leading e-commerce shipping company, has teamed up with SF Express, a major Chinese logistics provider, to ship goods from Chinese online stores to Ukrainian customers.
The service was launched last month after a successful test period. In November, as part of the test, Nova Poshta had delivered more than half a million parcels and small packages from China, the company announced.
Nicknamed “the Uber for parking,” this one-tap parking app offers access to “thousands of exclusive parking spots in both gated and open access areas.” Barking also allows its users to book parking spots in advance.
On October 6, Kyiv hosted Ukrainian E-commerce Congress 2016, a leading industry event which brought together nearly 1000 industry professionals, including more than 60 foreign and local experts. Thirty six companies exhibited at the conference.
These experts outlined the main trends of the Ukrainian ecommerce market.
TA Ventures, a major venture fund based in Ukraine but operating globally, has just announced a $1 million investment in local startup eTachki. TA Ventures was the sole investor in the round.
Based in Kyiv (Kiev), eTachki is the first online auction for used cars in Ukraine. After assessement in the company’s offices, cars can be sold “in just 30 minutes” through the auctions. eTachki takes care of the documents while the seller gets the money immediately.
On October 6, the Ukrainian capital will host the E-commerce Congress 2016, with more than 30 Ukrainian and foreign experts expected to discuss industry trends and practices. The foreign guests will present the “agenda for tomorrow” while domestic speakers will share their experience and expertise in industry standards.
“In 2015 Ecommerce Europe called Ukraine the fastest growing e-commerce market in Europe. In order not to lose the leadership, our players need to move forward with greater speed,” says Irina Kholod, CEO of Ukrainian E-commerce Expert, which organizes the event.
Ukrainian online shoppers need to enter product reference data on the NP Shopping website. The item will be delivered within just five days.