If Ukrainian mobile phone users are tired of their tariff plans or fed up with poor service, they face a tough choice: either they stay with their current provider and suffer on, or change networks and be forced to change their number as well.

Such a dilemma doesn’t exist in the more than 70 countries where mobile number portability is available. Portability allows customers to move freely among networks, taking their number with them wherever they go.

In Ukraine mobile number portability has long been on the way, but never quite arrived. After six years of talks and tenders, the service has still not been launched.

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